Shipping & Returns
A. Required Delivery Information
The information needed for shipping is your full name, address and phone number. Please be informed that we can only ship your order by ZIP CODE address, and PO Boxes or similar addresses are not available for shipping.
1.Please make sure you have entered the correct shipping address and contact number.
2.Please allow 3-8 days for delivery of your item.
3.We will send you your tracking number in 36-48 hours after we receive your Payment.
4.We accept international orders and offer worldwide Free Shipping.
B. Shipping Method
Normally, we use DHL as shipping method. But for some counties, we will use EMS as shipping method.
C. Tracking Methods
After your order is dispatched, we will offer EMS or DHL tracking NO. and email to you.
Note: (If you can't check it immediately with the tracking no. , please take more patience to wait for it. Some time is required by Express Company do uploading).
D. Unsuccessful or Wrong Delivery
1.We are not responsible for reshipment if you provided us an incorrect or incomplete address.
2.For those customers who do not receive your parcel within 15 working days, Please contact with Local Post Office A.S.A.P. Always you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.
E. Returns and exchanges
If you are unhappy with your order for any reason, you can return any goods purchased from our website within 30 days of receipt provided you take good care of them, and that they are returned to us in the same condition as you received them. Please be aware that postage and packaging fees are not refundable.